Submit Case: Detainees’ families fill out a form in the MyHaki app with case details (e.g., reason for arrest, location) in English or Kiswahili.
Translation: The platform translates the case details to ensure clarity across languages.
Case Categorization: A machine learning model analyzes the case to determine its type (e.g., criminal or civil) and urgency.
Lawyer Matching: The system matches the case to a volunteer lawyer based on locality (e.g., Lang’ata) and expertise.
Lawyer Assignment: A lawyer is assigned within 24 hours, and both the family of detainees and lawyer are notified via app.
Track Progress: Families of detainees monitor case updates (e.g., lawyer assigned, case completed) in the app.
